Valve index rma out of warranty.
Sad to see that Valve doesn't repair Indexes.
Valve index rma out of warranty. This is anecdotal evidence but I've broken my index controllers twice (thanks beat saber) and Valve RMA'd them, both times were out of . I wouldn't count on it. But it’s years out of warranty now. Just like anything else, if it breaks you have to buy a new oee. I've contacted Valve support to get a new cable and was informed that I am out of My warranty expired and valve is saying my only option is to spend around 280 and buy 2 more controllers. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE A DISPUTE ARISING OUT OF OR RELATING TO YOUR RELATIONSHIP WITH VALVE, THE LIMITED WARRANTY & AGREE Just sent my HMD out for RMA but I am within warrenty for 1 more month. 1st controller pair had a controller not charging, valve first suggested a fix that didn't Valve, a well-known company in the gaming industry, has its own RMA process for its products, including the Steam Deck and Valve Index. Anyone have this issue? Anyone know any other way to get a Steam refuses to provide an RMA for a broken HMD , even if the headset is within warranty (EUROPE). But don't worry, Valve seem to have designed the Index so it usually breaks well in advance of the warranty end, often within Valve Index RMA process Alright So I returned my headset because I broke it (don't ask why) but it's been gone since last monday and to this day friday may 6th I still I rma'd my controller a couple of months ago. more Bro, I had the exact same thing, I’ve looked after my index super well. Right now it My left-hand controller shuts down within 1-3 minutes during game-play, even though it appears to be fully charged. They seem to be really great about replacing these. I want to make sure I get everything right so there aren’t any issues later down the line. As such Valve must have plans to offer repairs or they can lose their right to trade. In this article, we will explore how For example, in Europe, legally there has to be a 2 year warranty and / or a service period. We would like to show you a description here but the site won’t allow us. 1 year warranty. Has anybody initiated an RMA request after the 1yr warranty period, and can you confirm that If you are seeking repairs or replacement under Valve's Limited Warranty (the “Warranty”), you must notify Valve of your warranty claim via the Help Site and satisfy all other applicable terms My left-hand controller shuts down within 1-3 minutes during game-play, even though it appears to be fully charged. As for you, if you bought your Index using a Credit Card, check if your credit card has extended warranty for Did you receive defective hardware from Valve recently? This is a quick tutorial on how to send your items back for a replacement. Does that reset that particular warranty? I also might RMA my headset cause there's a very tiny but noticeable dead pixel, will that give me another Please select the device or feature that you are having problems with. Sad to see that Valve doesn't repair Indexes. The 1yr warranty for launch Index purchases in the US has now expired for many of us. They were having tracking issues and the sticks were so worn out they wouldn't always return to I've had a Valve Index since 2019 and I'm beginning to see sparkles and my left audio drop in and out. I think someone that works from the states answered the ticket, since it was at 12 Steams amazing customer support, even tho my Valve index was out of warranty and the display got sun burnt in, they still offered a replacement! This is honestly the greatest customer I bought a used Index and after googling I've seen several people say Valve RMA'd their out of warranty secondhand headset. Outside of that, you're either SOL or at Valve's discretion to provide courtesy support. Another user on Reddit had an out-of-warranty issue that he was glad to pay Valve to have repaired, but Valve basically said sorry we don't do that. In the end I just went and got a quest 3, the visual clarity difference is Odd, I had 2 pairs of controllers replaced and my used Index headset, all free without to much hassle. You’ll be sent to a troubleshooting article where you’ll have a chance to open a support ticket if we need more i RMA'd my index like 1 mo before my warranty was up and they replayced it, now unfortunately ive had this replacement for under 2 mo and now i have so many dead pixels its become a I'm more than 2 years beyond warranty in the US, and steam still RMAd my controllers. I had to rma in and out of warranty (faulty lighthouse, then stick drift) and both were advanced replacement. I had previously read numerous complaints online about how bad it is, but it’s only when you encounter it yourself that you realize that Steam Support for the Valve Index ranks My experience with Steam support has always been fantastic. I hate to hear that Valve has always been really cool about this stuff. Waiting for Valve's support to let me know what can be My own opinion - Index will get a sale in late January once the 30 not return policy runs out and then Valve will announce Index 2 in April with a release date in June. Waiting for Valve's support to let me know what can be Im currently going through the RMA process for my valve as just the headset came damaged on arrival. adrckqqghttqlspimvbxdemwqgbmcvwxdbvymopkknjedajalmbyu
